I brought in my car on a very hot August day and when I picked it up, the windshield had a large crack in it. I spoke with the owner, and he assured me that he would not "leave me hanging." He delivered far and above on his promise. Not only did he send his glass specialist to repair my windshield on site at my home, but NLine covered the cost of replacement. NLine truly values their customers and works hard to keep them satisfied. I would definitely recommend their work.